Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Cleveland come from postal codes 44102, 44125, 44129, 44109, 44130, 44121, 44134 and 44120.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 257,386 ratings
Thank you!
Problems in the last 24 hours in Cleveland, Ohio
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Spectrum
Spectrum is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
Wi-fi (14%)
TV (9%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Cleveland, Cuyahoga County, Ohio
The most recent Spectrum outage reports came from the following cities:Cleveland, Parma Heights, Westlake, Maple Heights, Bedford, Lakewood, Brook Park, Rocky River, North Olmsted, Berea, Beachwood, Independence, Bay Village, East Cleveland and Olmsted Falls.
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City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
Total Blackout | ||
Internet | ||
Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Cleveland, Ohio
Latest outage, problems and issue reports in Cleveland and nearby locations:
Young OG š¤§ (@Hey_Capone) reported fromCleveland Heights, Ohio
Definitely looking for a ISP š© because @GetSpectrum is not getting it š¤ I pay too much to have bad service repeatedly
Funk Mage (@TheDamienNova) reported fromCleveland Heights, Ohio
Aye! @GetSpectrum donāt call me ANYMORE about signing up for your tv service when you canāt even keep my internet working! The next time one of your agents calls me about that ****, they are getting fully cussed OUT!
Jeff (@honkytonk89) reported fromCleveland Heights, Ohio
**** your @GetSpectrum and your down service!
ZULEIDA NUSSA DENMAN (@ZULYPAN) reported fromCleveland Heights, Ohio
@Ask_Spectrum No it doesnāt help to communicate with them
lil *****. (@JustAdazya) reported fromWarrensville Heights, Ohio
How tf my modem get removed off my account @GetSpectrum??? Exactly why I quit that dumb *** job. Yāall stay ******* **** up!!
Funk Mage (@TheDamienNova) reported fromCleveland Heights, Ohio
@GetSpectrum donāt call me ANYMORE about signing up for your tv service when you canāt even keep my internet working! The next time one of your agents calls me about that ****, they are getting fully cussed OUT!
Angelo7266 (@angelo7266) reported fromCleveland Heights, Ohio
@EJGquinn_D4L That doesn't seem right that they wait until September to charge you something got in you try @Ask_Spectrum they'll help you out
Angelo7266 (@angelo7266) reported fromCleveland Heights, Ohio
@whiskychix @Ask_Spectrum Thanks, I never heard of it until the other day when they said the Yankees were playing on it
Ran Eskimo š„¬š„¬š„¬ (@RanEskimo) reported fromCleveland Heights, Ohio
@GetSpectrum yāall have the worst service ever. EVERYTIME I call I get no kind of help
Tuck Daddy (@ktuck_91) reported fromCleveland Heights, Ohio
I am now paying the same amount as a ānew customerā on a āpromotional rateā but for half the speed. Real ethical @GetSpectrum
Hildy (@hildy_Ohio) reported fromBeachwood, Ohio
Unless you have no other option, donāt get @GetSpectrum @Ask_Spectrum. I had a service call this morning because my network has been buggy. The tech āfixedā it by giving me cable only but no internet and left. After 2 hours and no help from @GetSpectrum, I fixed it.
ć¤ć¶ć¤ćć¼ććć (@IsaiahBarnett) reported fromCleveland Heights, Ohio
@GetSpectrum you have really failed me a whole week trying to get my Wi-Fi back and you keep send the wrong people out to me and when the right people come Blue Jay still no results. Iām gonna have to look else where for service and Iād like a decent refund.
Tuck Daddy (@ktuck_91) reported fromCleveland Heights, Ohio
Well guess what @GetSpectrum there is a reason entire generations are cutting your bullsh*t cable service, itās b/c of unethical practices like the price hikes you feel that you can impose whenever you want
Ultramann (@jmann31134) reported fromCleveland Heights, Ohio
@deeincle @GetSpectrum No idea. They are working to fix it.
Angelo7266 (@angelo7266) reported fromCleveland Heights, Ohio
Not one of @GetSpectrum or @progressive commercials are any good, actually, they're all terrible ššš”š”
$cams & Grams š„± (@ejayrunitup) reported fromCleveland Heights, Ohio
@GetSpectrum YALL WiFi is Dog ****
Katherine Pelcic (@kpelcic) reported fromNorth Olmsted, Ohio
@Ask_Spectrum Still canāt log in or do anything on your website, so maybe donāt say issues have been resolved.
Tuck Daddy (@ktuck_91) reported fromCleveland Heights, Ohio
@GetSpectrum there are no such things as new customers. We all have internet this point. The only ānew customerā is one furious with some other bullsh*t ISP and switches to get a lower price
Brandon Jones (@brandon_jones31) reported fromCleveland Heights, Ohio
@GetSpectrum Spectrum internet is still down there is still outages in the area
ZULEIDA NUSSA DENMAN (@ZULYPAN) reported fromCleveland Heights, Ohio
@Ask_Spectrum It did not help me. I was on the phone with very sweet and helpful agents for over 35 minutes but they still did not know how to contact them for the referral program
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Tbonedeluxe (@Tbonedeluxe) reported
@Ask_Spectrum All other internet providers in our 78015 area had internet service restored 4 days ago. You are going to lose a lot of customers in Texas.
Tyler Hart (@wmthart) reported
@Ask_Spectrum Do we have a update on this outage situation? Iām on day 5 with NO service and most power has been restored to all the San Antonio area?
Abe (@Abe22743100) reported
@Ask_Spectrum you need to up your game in NYC. Terrible internet service.
kari (@prettymouthy) reported
$200/month for **** service. What a joke @GetSpectrum. Been sitting on hold for almost a half hour.
Beach Life š (@DMVChica202) reported
@Ask_Spectrum Iāve been without service for 5 days & counting. I hope my bill reflects a weeks worth of discount.
psiEXTRA (@psiEXTRA) reported
@Ask_Spectrum 5 days with no service now. Any updates??
Johnny Raza (@raza1791) reported
@Ask_Spectrum any updates on restoring internet service in South Texas?
Felix (@BlueMoonFelix) reported
@Ask_Spectrum hi are there any connectivity issues in the 11215 area code? My modem isn't showing an active internet connection even after a reboot.
BUT WHAT ABOUT (@gonzoswtor) reported
@Ask_Spectrum It is totally UNACCEPTABLE that the service is STILL down after 6 days! As soon as I am able too I will be canceling spectrum for good. I'll probably be with new ISP before trash spectrum even get their service back online. #DumpSpectrum
Louie00 (@TXLouie06) reported
@elonmusk Outage @GetSpectrum So if i get @Tesla Starlink, I wouldn't face outage at all?