Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Asheville come from postal codes 28806, 28804, 28801 and 28803.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 257,391 ratings
Thank you!
Problems in the last 24 hours in Asheville, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Asheville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Spectrum
Spectrum is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Asheville, Buncombe County, North Carolina
The most recent Spectrum outage reports came from the following cities:Asheville, Swannanoa, Fletcher, Weaverville, Arden, Candler and Leicester.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Asheville | TV | |
| Swannanoa | Internet | |
| Fletcher | Internet | |
| Asheville | Wi-fi | |
| Asheville | Internet | |
| Fletcher | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Asheville, North Carolina
Latest outage, problems and issue reports in Asheville and nearby locations:
- Peoples Network. (@Dukepatriot50) reported fromAsheville, North Carolina
@Ask_Spectrum I can Give you Adress, I closed Count cause of terable service.
- lolamoth wears a mask (@lolamoth) reported fromAsheville, North Carolina
Why would clicking on a Support option @Ask_Spectrum take me to a sales page? I’m signed in to my account. Also been on phone hold 23 mins so far. #capitalism
- G Social Media (@GSocialMedia) reported fromBiltmore Forest, North Carolina
@Ask_Spectrum Thank you! The technician said there was a blocker on the hardwire running into my house, and it somehow enabled, which caused the issue. Thanks for putting us as a priority & fixing it 👋👋👋
- The Drum Heads (@thedrumheadspod) reported fromSwannanoa, North Carolina
@GetSpectrum Your Internet sucks and makes it impossible for me to work from home. I need Internet service that doesn't drop every 20 minutes. I need to be able to access patient information immediately. I have done everything I can to reset my router and nothing works.
- GothicKitty (@KittyKat778) reported fromWeaverville, North Carolina
I wish @GetSpectrum @Ask_Spectrum automated outage system gave an ETA on the outage time. Some of us have work deadlines to meet.
- Kay Earnest, PhD (@oh_kaylove) reported fromWeaverville, North Carolina
@Theresa_Hen @GetSpectrum File a BBB complaint. They will pay attention and give all the money back real quick.
- lilli (@glamhalo) reported fromAsheville, North Carolina
@ZombieBalladry @Ask_Spectrum That sounds strangely all very accurate!!! They get us in cheap, make us know they’re the main game...... and then screw us all for more and more money. Ugh. Bloody awful.
- Heath Nettles (@heathnettles) reported fromRoyal Pines, North Carolina
.@Ask_Spectrum my internet went down for no apparent reason. I called support who referred me to my local office, which is closed. They told me dispatch was busy and it would be later next week. Please advise.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Hefatitis (@hefatitis) reported
@Ask_Spectrum No we doing this in public. Fix your bum *** servers ***.
- Jmat (@JoshMatson12) reported
. @Ask_Spectrum how much do I gotta pay for my internet to not cut out once an hour. I have paid more for better internet and it’s the same thing doesn’t matter the speeds.
- joey chestnut 👻🤡 (@emzellll) reported
@Ask_Spectrum @GetSpectrum the bill was illegally sent to me instead of my bulk provider due to spectrums mistake, and now the onus has been put on me to fix it. the fix is simple: send the bill to my bulk provider. others have had the same issue from this bulk account and have solved it w spectrum.
- DoM1NATOR (@theDOM1NATOR) reported fromQueens, New York
@Ask_Spectrum We are already in a DM this it’s day 20 of internet crap.
- The New Commissioner of Major League Baseball (@dodgermacD) reported
@nflnetwork @NFLonFOX @GetSpectrum this #NFL game broadcast feed is terrible. The sound and picture keeps freezing.
- mensuitup (@nowestfall) reported
@Ask_Spectrum fix your sh*tty "outage"
- Brian C. (@AnotherBrianC) reported
@Ask_Spectrum Hello! Not in a million years would I do this. Have you considered fixing your awful service? You should!
- joey chestnut 👻🤡 (@emzellll) reported
@Ask_Spectrum yep. 6 hours of phone calls with @GetSpectrum over the past month. waiting to hear back about a ticket for a bill which needs to be sent to my bulk provider, who’s waiting and ready to pay. was never notified about the last ticket and now assuming I won’t be for this one, either
- awkward_squishy (@awkward_squishy) reported
@Ask_Spectrum my internet is down, call says there's an outage but go online to contact there isn't?! I really need this up, my husband works from home
- Thatshot118 (@thatshot118) reported
@GetSpectrum your app sucks!!! Smmfh
