Spectrum Outage in Concord, North Carolina (2024)

Spectrum Outage in Concord, North Carolina (1)

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Concord come from postal codes 28025 and 28027.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

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What isn't working?

Please let us know what issue you are experiencing with Spectrum:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Spectrum?

2.26 out of 5 257,391 ratings

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Problems in the last 24 hours in Concord, North Carolina

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Spectrum Outage in Concord, North Carolina (9)

May 18: Problems at Spectrum

Spectrum is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

  1. Spectrum Outage in Concord, North Carolina (10)

    Internet (62%)

  2. Spectrum Outage in Concord, North Carolina (11)

    Wi-fi (14%)

  3. Spectrum Outage in Concord, North Carolina (12)

    TV (9%)

  4. Spectrum Outage in Concord, North Carolina (13)

    Total Blackout (8%)

  5. Spectrum Outage in Concord, North Carolina (14)

    E-mail (4%)

  6. Spectrum Outage in Concord, North Carolina (15)

    Phone (2%)

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Live Outage Map Near Concord, Cabarrus County, North Carolina

The most recent Spectrum outage reports came from the following cities:Charlotte, Kannapolis, Concord, Harrisburg, Rockwell, China Grove, Locust and Newell.

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CityProblem TypeReport Time
Spectrum Outage in Concord, North Carolina (16)CharlotteInternet
Spectrum Outage in Concord, North Carolina (17)CharlotteInternet
Spectrum Outage in Concord, North Carolina (18)CharlotteInternet
Spectrum Outage in Concord, North Carolina (19)CharlotteTotal Blackout
Spectrum Outage in Concord, North Carolina (20)CharlotteInternet
Spectrum Outage in Concord, North Carolina (21)CharlotteInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Spectrum Issues Reports Near Concord, North Carolina

Latest outage, problems and issue reports in Concord and nearby locations:

  • Spectrum Outage in Concord, North Carolina (22)Jenna Tomlinson (@MsTomlinson410) reported fromCharlotte, North Carolina

    Dear @GetSpectrum,You have no respect for private property. I’m not one of your customers, but you had zero issues tearing up my lawn. You are not a public utility and shouldn’t be in my backyard. EVER!#disappointed

  • Spectrum Outage in Concord, North Carolina (23)Sade (@Mizzalmondjoy) reported fromCharlotte, North Carolina

    Thank you @Ask_Spectrum for fixing my internet service

  • Spectrum Outage in Concord, North Carolina (24)Namu (@Super_Namu) reported fromCharlotte, North Carolina

    Oh look, no access to internet again cause @GetSpectrum @Ask_Spectrum sucks! Fix your internet! I SHOULDNT BE GETTING 0 MBPS WHEN IM PAYING ALMOST 100 BUCKS A MONTH. Yall owe months of free service.

  • Spectrum Outage in Concord, North Carolina (25)HODLSTRONG (@CryptoCrybabies) reported fromCharlotte, North Carolina

    @Ask_Spectrum always down every night like clockwork. I really don't see how you guys don't have the biggest civil suit in history against you. And NO don't have an online rep reply to this.

  • Spectrum Outage in Concord, North Carolina (26)Julie H Saunders (@JHSaunders) reported fromCharlotte, North Carolina

    @TamaraTattles @GetSpectrum Me too. It’s only been 4 days & Ive had 6 issues. Horrible track record for #Spectrum

  • Spectrum Outage in Concord, North Carolina (27)Julie H Saunders (@JHSaunders) reported fromCharlotte, North Carolina

    Just spent 43 mins on the phone with @Ask_Spectrum and issue STILL not resolved. Thanks for nothing. #SpectrumSucks #Spectrum #SpectrumCableTV

  • Spectrum Outage in Concord, North Carolina (28)pantherfanjackie (@jackiekeel70) reported fromCharlotte, North Carolina

    I am so sick of calling @GetSpectrum ... can’t understand a thing they say..... and you never get what you want. Insane.... absolutely the most frustrating customer service I’ve dealt with!!

  • Spectrum Outage in Concord, North Carolina (29)Jenna (@jennasdamron) reported fromCharlotte, North Carolina

    Here we go again with the Sunday ticket blocking out the ravens game and it’s not on TV either @GetSpectrum @DIRECTV GET YOUR sh*t TOGETHER.

  • Spectrum Outage in Concord, North Carolina (30)Namu (@Super_Namu) reported fromCharlotte, North Carolina

    @GetSpectrum @Ask_Spectrum FIX YOUR FREAKING INTERNET.

  • Spectrum Outage in Concord, North Carolina (31)Namu (@Super_Namu) reported fromCharlotte, North Carolina

    @Ask_Spectrum Get out of my mentions, cause you CANT help. You and all your coworkers havent helped me in the past. And i doubt you can now. Give me the number of your bosses boss. Give me the number of the CEO, maybe they'll do sh*t

  • Spectrum Outage in Concord, North Carolina (32)Jason (@JasonAHarrison) reported fromCharlotte, North Carolina

    @GetSpectrum is the absolute worst. All I ask was for an extension and all I got was a canned answer and response. Smh....

  • Spectrum Outage in Concord, North Carolina (33)Scott Inks (@mustache757) reported fromCharlotte, North Carolina

    @sprint has to be one of the worst companies. Not only is the service sh*t, I pay $140 for one line, but they called me to tell me about promotions I can get and when I said I don’t have time they just hung up on me. @GetSpectrum is $45 unlimited. Same plan I have now.

  • Spectrum Outage in Concord, North Carolina (34)Namu (@Super_Namu) reported fromCharlotte, North Carolina

    Tbh @GetSpectrum shouldnt be allowed to be a major ISP anymore. Ive been having consistent issues with them since June and nothing's changed. Spectrum shouldnt be allowed to buy an entire neighborhood if youre conection is gonna be trash.

  • Spectrum Outage in Concord, North Carolina (35)Namu (@Super_Namu) reported fromCharlotte, North Carolina

    @GetSpectrum @Ask_Spectrum shouldnt be allowed to monopolize areas/neighborhoods when your sh*t be having outages every day. LIKE how yall just gonna demand pple to pay for yall service and it dont even work properly.

  • Spectrum Outage in Concord, North Carolina (36)JAGS (just throw season away) (@yaboycory) reported fromCharlotte, North Carolina

    @Ask_Spectrum umm y’all gonna address the outage in Charlotte nc

  • Spectrum Outage in Concord, North Carolina (37)Andrew Cilley (@andrewcilley) reported fromCharlotte, North Carolina

    @GetSpectrum @Ask_Spectrum my bill gets raised and my internet magically slows down. I call to see if it’s an issue that you guys can help me with. I talked to a technician who was short with me and said it was my issue to fix. Now, my internet is magically back to normal 🤔

  • Spectrum Outage in Concord, North Carolina (38)Namu (@Super_Namu) reported fromCharlotte, North Carolina

    On the phone with a supervisor, she said caculated all the times ive called. June 27,29,30,31July 1-6,12,14,21,27Oct 5-7Dec 24-30Jan 12, today10 diff techs4 modemsMAKE IT MAKE SENSE @Ask_Spectrum @GetSpectrum Why did i have to call these many times and still have issues

  • Spectrum Outage in Concord, North Carolina (39)Jeff Brokaw (@jeffbrokaw) reported fromCharlotte, North Carolina

    @TylerSuggsWSOC9 @ATTHelp @GetSpectrum @ATT I am trying to cancel, that’s all I want to accomplish but they do not allow you to cancel online you MUST call and sit on hold. They also hide how to even call and cancel quite well on their website. I'm going to cancel my 5 business @ATT cell lines tomorrow due to this.

  • Spectrum Outage in Concord, North Carolina (40)Mack 🏝 (@champagnemack_) reported fromCharlotte, North Carolina

    Spectrum has the worst WiFi in history dawg. This sh*t is ******* horrible @Ask_Spectrum @GetSpectrum

  • Spectrum Outage in Concord, North Carolina (41)G. (@ellaxj) reported fromCharlotte, North Carolina

    @GetSpectrum you and your employees can suck my whole ****. RUDE AS ****

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

  • Spectrum Outage in Concord, North Carolina (42)Hefatitis (@hefatitis) reported

    @Ask_Spectrum No we doing this in public. Fix your bum *** servers ***.

  • Spectrum Outage in Concord, North Carolina (43)Jmat (@JoshMatson12) reported

    . @Ask_Spectrum how much do I gotta pay for my internet to not cut out once an hour. I have paid more for better internet and it’s the same thing doesn’t matter the speeds.

  • Spectrum Outage in Concord, North Carolina (44)joey chestnut 👻🤡 (@emzellll) reported

    @Ask_Spectrum @GetSpectrum the bill was illegally sent to me instead of my bulk provider due to spectrums mistake, and now the onus has been put on me to fix it. the fix is simple: send the bill to my bulk provider. others have had the same issue from this bulk account and have solved it w spectrum.

  • Spectrum Outage in Concord, North Carolina (45)DoM1NATOR (@theDOM1NATOR) reported fromQueens, New York

    @Ask_Spectrum We are already in a DM this it’s day 20 of internet crap.

  • Spectrum Outage in Concord, North Carolina (46)The New Commissioner of Major League Baseball (@dodgermacD) reported

    @nflnetwork @NFLonFOX @GetSpectrum this #NFL game broadcast feed is terrible. The sound and picture keeps freezing.

  • Spectrum Outage in Concord, North Carolina (47)mensuitup (@nowestfall) reported

    @Ask_Spectrum fix your sh*tty "outage"

  • Spectrum Outage in Concord, North Carolina (48)Brian C. (@AnotherBrianC) reported

    @Ask_Spectrum Hello! Not in a million years would I do this. Have you considered fixing your awful service? You should!

  • Spectrum Outage in Concord, North Carolina (49)joey chestnut 👻🤡 (@emzellll) reported

    @Ask_Spectrum yep. 6 hours of phone calls with @GetSpectrum over the past month. waiting to hear back about a ticket for a bill which needs to be sent to my bulk provider, who’s waiting and ready to pay. was never notified about the last ticket and now assuming I won’t be for this one, either

  • Spectrum Outage in Concord, North Carolina (50)awkward_squishy (@awkward_squishy) reported

    @Ask_Spectrum my internet is down, call says there's an outage but go online to contact there isn't?! I really need this up, my husband works from home

  • Spectrum Outage in Concord, North Carolina (51)Thatshot118 (@thatshot118) reported

    @GetSpectrum your app sucks!!! Smmfh

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Spectrum Outage in Concord, North Carolina (2024)

FAQs

How do I check the Spectrum outage in my area? ›

How do I find Spectrum outage information? If your Spectrum Internet, cable TV or Home Phone service is not working, find out if a service outage has occurred in your area by visiting the Outage Information and Troubleshooting page.

Why isn't my Spectrum internet working? ›

Restart Your Equipment

Restarting your equipment solves most problems, whether you have a slow connection or no connection at all. To restart your equipment online: Sign in. Select the Services tab and then the Internet sub tab.

How do I talk to a real person on Spectrum? ›

Prefer to speak with an agent? Can't find the answer you are looking for on Spectrum.net? For TV, Internet and Home Phone questions, call us at (833) 267-6094. For Spectrum Mobile questions, call (833) 224-6603.

Who is 833 267 6094? ›

Connect With Spectrum Customer Service

Call Spectrum 24/7 at 833-267-6094 for help with your account, your services, paying your bill, and more.

How do I check my Spectrum signal? ›

Checking Your Modem Connection Status on Spectrum.net
  1. Sign in.
  2. Select the Your Services tab and then choose the Internet sub tab.
  3. Your equipment will be listed there with either a status of “Connected,” “Unavailable” or “Connection Issue.”

How to reset Spectrum router? ›

Once you're ready to reset the router, locate the reset button. This is usually a small button located on the back of the device. You may need a small tool, such as a paperclip or pen, to reach it. Press and hold the button for 10 seconds and the device should reset.

Can connect Wi-Fi but no internet? ›

Try and fix the Wi-Fi “connected, no internet” message by unplugging your router, waiting a minute, and plugging it back in. Another common solution is to disconnect from (or forget) your Wi-Fi network and then reconnect again. You may also need to update your network drivers.

Why is my internet not working even though it's connected? ›

Check for Physical Connectivity Issues

Sometimes, your internet connection can fail due to simple issues like a loose or unplugged network cable, modem, or router. Or, if you're on a wireless network, your computer's wireless network interface card might be turned off.

Why does my Spectrum Wi-Fi keep going out? ›

A weak Wi-Fi signal can result from obstructions, a lack of range, or even interference from other Wi-Fi networks and electronic devices. A congested network usually means you're trying to do too much with too little. To fix it, you need to either decrease your internet usage or upgrade your internet plan.

How do you go straight to a representative? ›

If the automated message asks you to dial a number, press "0" once or 20 times. You can also wait for the call to direct you to an operator. If the message asks you to speak into the microphone, say "I would like to speak to a person" or "complaint." If that doesn't work, mumble until it sends you to customer service.

Who is 833 224 6603? ›

Call Spectrum at (833) 224-6603 to request a return authorization and instructions for returning the device. In order to receive a refund or exchange, Spectrum must receive the Mobile Device within ten (10) days of you receiving a return authorization from Spectrum.

What phone number is 855 707 7328? ›

The rates, terms and conditions that are found in this Price Guide are incorporated into and part of the Spectrum Residential Voice Services Agreement and Spectrum Residential General Terms and Conditions of Service for Charter Residential Services available at https://www.spectrum.com/policies/terms-of-service, under ...

How do I find out if the Spectrum is down in my area? ›

If your services are currently impacted, you can check for known issues impacting your local service area by logging in to your account at Spectrum.net, downloading the My Spectrum App for Android or Apple devices, or visiting Outage Information and Troubleshooting.

What do I do if my Spectrum internet is not working? ›

If you have no internet connection to the Spectrum cable modem, follow the steps below:
  1. Make sure your modem is powered on.
  2. Make sure your modem is set up properly and that there aren't any loose or damaged connections.
  3. Verify that you are using your Spectrum-issued modem.
  4. Try restarting your device.

Are customers happy with Spectrum? ›

Service is great, and the price is much better than my old provider. I highly recommend Spectrum Mobile. I had Verizon for more than 20 years. I switched to Spectrum and my service is as good, if not better, for $27 less a month.”

Why is my Spectrum router blinking red? ›

This could indicate a problem with your Spectrum service (including an outage), the wiring in your home, or a problem with your router. A blinking red light means there's a firmware or connection issue.

Why does my modem say status unavailable? ›

If you get the "Status Unavailable" message, it means that the wireless devices are not communicating with each other.

Are Spectrum and xfinity the same thing? ›

Spectrum and Xfinity are competing cable internet providers. Although they both offer TV and internet plans nationwide, each provider has its own prices and speed options. Xfinity's internet plans are affordable, while Spectrum's internet plans come with unlimited data.

Why does my Spectrum internet say disconnected? ›

Inspect the cables and connectors connected to your modem and router. Loose or damaged cables can disrupt the connection and lead to random disconnects. Ensure that all cables are securely plugged in and replace any damaged cables if necessary.

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