Spectrum Outage in Charlotte, North Carolina (2024)

The latest reports from users having issues in Charlotte come from postal codes 28202, 28233, 28277, 28205, 28269, 28208, 28204 and 28203.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Charlotte, North Carolina

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Spectrum

Spectrum is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (62%)

2. 

   Wi-fi (14%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Charlotte, Mecklenburg County, North Carolina

The most recent Spectrum outage reports came from the following cities:Charlotte, Pineville, Indian Trail, Matthews, Mount Holly, Belmont, Harrisburg and Newell.

City	Problem Type	Report Time
Charlotte	Internet	11 minutes ago
Charlotte	Internet	25 minutes ago
Charlotte	Internet	38 minutes ago
Charlotte	Total Blackout	54 minutes ago
Charlotte	Internet	2 hours ago
Charlotte	Internet	3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Charlotte, North Carolina

Latest outage, problems and issue reports in Charlotte and nearby locations:

• Tom (@TomAlderman) reported 9 seconds agofromCharlotte, North Carolina

  @RepAdams. Something needs to be done about @Ask_Spectrum poor service. It is unacceptable that we have weekly outages in Charlotte. T

• Tom (@TomAlderman) reported a minute agofromCharlotte, North Carolina

  @ViLyles why do we let @Ask_Spectrum provide such poor service in our city. Do they really get to have a monopoly with no consequences? How many outages per month is negligence?

• Ange (@AngelaMarie_430) reported 2 minutes agofromLake Park, North Carolina

  @Ask_Spectrum hey guys, any outage reports in Indian trail, NC. 28079? Your website is like Fort Knox trying to get to the outage map and it says an estimated 30 minutes to talk to someone.

• eNOC (@eNOC78511811) reported 2 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum what’s going on, internet down since 4PM yesterday. Apart from the 1st notification, no more update. Besides have a status page you need to update it! What’s the ETA, etc. No wonder @Ask_Spectrum has a such a terrible NPS score (a 5, with 100 being the best)!

• gloku (@jay__sav) reported 7 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum why my service out

• LEROYandSKEETER (@LEROYnSKEETER) reported 7 minutes agofromCharlotte, North Carolina

  🤬🤬🤬 @Sling @GetSpectrum I hate your terrible service so much right now

• BobbyJoe Clark (@FreeFallin2k8) reported 9 minutes agofromCharlotte, North Carolina

  I'd rather go back to dial-up internet with the AOL disc than to deal with the constant @GetSpectrum internet issues... Smh. 3 weeks straight andy internet has gone out randomly.

• treeSLAT (@liltreesap) reported 14 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum yall app suck, ian been able to get into my account or pay my bills since i got this ****

• Tom (@TomAlderman) reported 15 minutes agofromCharlotte, North Carolina

  @ViLyles who do I need to contact about the poor service provided by @Ask_Spectrum ?

• treeSLAT (@liltreesap) reported 19 minutes agofromCharlotte, North Carolina

  @GetSpectrum bro how tf am i supposed to pay my bills if i cant even log into my ******* account bro yall on sum ****

• Dave Fulton (@DaveFultonWrang) reported 28 minutes agofromCharlotte, North Carolina

  @DirtyInkCup @Ask_Spectrum ATT&T does not service this section of southeast Charlotte. It's Windsyream fro old days of not being i. City

• Tom (@TomAlderman) reported 28 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum Again!? Another outage! Terrible service. I’m supposed to be working. Now I’m waiting for an agent.

• BobbyJoe Clark (@FreeFallin2k8) reported 29 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum I think I need a new Wifi box. I've had the same one for the past 7+ years and it's giving me trash signal. Time for an upgrade?

• Sarah Rose (@sarahrose42) reported 30 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum outage going on almost 24 hours here in Charlotte. I WFH & require internet. was told it would be up by 11pm last night & still not back yet. what's the issue? ETA?

• John Moose (@Moose135ART) reported 33 minutes agofromCharlotte, North Carolina

  DMs to @Ask_Spectrum didn’t help, they can’t tell me anything, but they will call me when service is restored. Like the flashing lights on my router won’t be a clue.

• Jay-Venchy (@JayLee0913) reported 34 minutes agofromCharlotte, North Carolina

  The way @GetSpectrum playing up in my face with this internet outage the past two days is not the business! I’m literally in the middle of meetings both days and the internet went out! How inconvenient!!

• treeSLAT (@liltreesap) reported 34 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum who let yall be carolinas “go to” internet provider yall are terrible, yalls ppl on the phone b incompetent and the mfs that work in the store dgaf abt anyone, the list go on fr

• SSPeteCarroll (Champions of Europe) (@zachcurtis11) reported 50 minutes agofromCharlotte, North Carolina

  Hi @GetSpectrum and @Ask_Spectrum your service is bad and you should feel bad.

• Brett Larter (@BrettLarter) reported 54 minutes agofromCharlotte, North Carolina

  @Ask_Spectrum We DM’d about it last week and you couldn’t help then. Nothing has changed.

• Chris Wilner (@chriswilner26) reported 59 minutes agofromCharlotte, North Carolina

  Hey @GetSpectrum, let’s get an expedited lane for those just picking up or dropping off equipment. Crazy to wait here for 45 minutes while the only 2 employees in. Store with 10+ registers attend more complicated issues and all I need is to sign and leave. @Ask_Spectrum

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• Hefatitis (@hefatitis) reported a minute ago

  @Ask_Spectrum No we doing this in public. Fix your bum *** servers ***.

• Jmat (@JoshMatson12) reported 2 minutes ago

  . @Ask_Spectrum how much do I gotta pay for my internet to not cut out once an hour. I have paid more for better internet and it’s the same thing doesn’t matter the speeds.

• joey chestnut 👻🤡 (@emzellll) reported 4 minutes ago

  @Ask_Spectrum @GetSpectrum the bill was illegally sent to me instead of my bulk provider due to spectrums mistake, and now the onus has been put on me to fix it. the fix is simple: send the bill to my bulk provider. others have had the same issue from this bulk account and have solved it w spectrum.

• DoM1NATOR (@theDOM1NATOR) reported 11 minutes agofromQueens, New York

  @Ask_Spectrum We are already in a DM this it’s day 20 of internet crap.

• The New Commissioner of Major League Baseball (@dodgermacD) reported 12 minutes ago

  @nflnetwork @NFLonFOX @GetSpectrum this #NFL game broadcast feed is terrible. The sound and picture keeps freezing.

• mensuitup (@nowestfall) reported 17 minutes ago

  @Ask_Spectrum fix your sh*tty "outage"

• Brian C. (@AnotherBrianC) reported 18 minutes ago

  @Ask_Spectrum Hello! Not in a million years would I do this. Have you considered fixing your awful service? You should!

• joey chestnut 👻🤡 (@emzellll) reported 21 minutes ago

  @Ask_Spectrum yep. 6 hours of phone calls with @GetSpectrum over the past month. waiting to hear back about a ticket for a bill which needs to be sent to my bulk provider, who’s waiting and ready to pay. was never notified about the last ticket and now assuming I won’t be for this one, either

• awkward_squishy (@awkward_squishy) reported 24 minutes ago

  @Ask_Spectrum my internet is down, call says there's an outage but go online to contact there isn't?! I really need this up, my husband works from home

• Thatshot118 (@thatshot118) reported 24 minutes ago

  @GetSpectrum your app sucks!!! Smmfh